Privacy Policy

How we collect, use, and protect your information

Last updated: January 2024

Introduction

KAWE Hardware ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services as a manufacturer of metal accessories and hardware fittings for garments and bags.

Information We Collect

Personal Information

  • • Name and company information
  • • Email address and phone number
  • • Business address and shipping information
  • • Job title and industry details
  • • Communication preferences

Business Information

  • • Product specifications and requirements
  • • Order quantities and customization details
  • • Design files and technical drawings
  • • Payment and billing information
  • • Purchase history and preferences

Technical Information

  • • IP address and browser information
  • • Device type and operating system
  • • Website usage patterns and analytics
  • • Cookies and tracking technologies

How We Use Your Information

Service Provision

  • • Process and fulfill orders
  • • Provide custom manufacturing services
  • • Handle customer support inquiries
  • • Manage shipping and logistics

Communication

  • • Send order updates and confirmations
  • • Provide technical support
  • • Share product information and catalogs
  • • Send marketing communications (with consent)

Business Operations

  • • Improve our products and services
  • • Conduct market research
  • • Ensure quality control
  • • Maintain business records

Legal Compliance

  • • Comply with applicable laws
  • • Protect against fraud
  • • Enforce our terms of service
  • • Resolve disputes

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

1

Service Providers

With trusted partners who assist in shipping, payment processing, and business operations under strict confidentiality agreements.

2

Legal Requirements

When required by law, court order, or government regulation, or to protect our rights and safety.

3

Business Transfers

In connection with a merger, acquisition, or sale of business assets, with appropriate notice to affected users.

Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

Technical Safeguards

  • • SSL encryption for data transmission
  • • Secure server infrastructure
  • • Regular security updates and patches

Operational Safeguards

  • • Access controls and authentication
  • • Employee training and confidentiality agreements
  • • Regular security assessments

Your Rights and Choices

Access and Correction

You may request access to or correction of your personal information at any time.

Data Portability

You may request a copy of your data in a structured, machine-readable format.

Marketing Communications

You may opt out of marketing emails at any time using the unsubscribe link or by contacting us.

Data Deletion

You may request deletion of your personal information, subject to legal and business requirements.

International Data Transfers

As a global manufacturer based in China serving international clients, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

Primary Data Processing Location: Shishi, Fujian, China

Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Business records may be retained longer for operational and regulatory compliance purposes.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Address

KAWE Hardware
Shishi, Fujian, China

Response Time

We will respond to your inquiry within 30 days

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after such updates constitutes acceptance of the revised policy.